Faqs

Yes, most of the time, unless a huge order is in the printing process already. For express turnaround orders (3 working days) add 20% to your order total.

If you need something designed from scratch, our designers are standing by to help you! If you need your artwork converting into a print ready format we can help with this. Just bring the files [...]

Depending on which customization method we use we need the artwork in one of the following formats: Vector Format for screen printing, embroidery or transfer printing: Adobe Illustrator, Corel [...]

Yes, our direct-to-garment printer can print onto both white and colored garments. The printer lays down a white layer of ink to provide a base before the colors are printed. Please note: If your [...]

No, we can’t use the same screen’s for printing on the tote bags and t-shirts as the print would be upside down (the opening is on the top of a bag and bottom of a t-shirt)

We can match PANTONE reference numbers when screen printing but we’re not able to match exact colors when DTG printing.

Generally, items with a wide weave pattern or non-flat surface (i.e. pique polo shirts and fleeces), garments with low cotton content and polyester garments often cause issues.

Yes, as long as the design remains the same we can change the print color. There will be an additional color change fee.

We can use waterbased ink for white & very light garments or discharge ink for darker garments. Please contact us to confirm costs.

Yes, we can individually polybag each item.